Shipping & Packaging
Currently, we only ship our Live Plants & Merchandise within the Continental United States & Alaska.
FREE SHIPPING on all LIVE PLANTS & MERCHANDISE Orders!
LIVE PLANTS
Our Greenhouses are located in Florida and California. We ship our plants with Standard shipping via USPS and our items typically take 4-7 business days to arrive. Please allow 2-3 business days for your orders to get processed - shipping is free & taxes will be calculated at check out.
Live Plant Shipping Cost: FREE!
ADDING HEATPACKS TO YOUR ORDER IN WINTER MONTHS (Nov-Apr)
• Please note that we are not responsible for cold damage if you did not add heat packs during the winter months.
• If your order arrives with cold damage after adding Heat packs, we will either send you a replacement or refund you in full.
ENSURING YOU RECEIVE YOUR PLANTS IN THE BEST CONDITION!
OUR PACKING PROCEDURE
In order to ensure a healthy delivery, we ship our plants in custom boxes. We procure our plants from small tropical plant growers who prioritize quality above all else.
STEP 1: We select our plants from the greenhouse.
STEP 2: Our team prepares each plant individually for shipment
STEP 3: A cardboard sleeve is placed around each plant and it is placed inside a shipping box
STEP 4: We pack each order with care and ship it via USPS
MERCHANDISE
Earthling Sprout's merchandise is custom-made, meaning all products are unique and produced only once ordered.
Our merchandise is produced by different vendors in the country and each has a different production and shipping timeline. Please refer to the product description to see the specific timeline (Production & Shipping).
Feel free to reach out with any questions or concerns regarding your specific item at hello@earthlingsprouts.com